Frequently Asked Questions

Find quick answers to the most common questions regarding our software projects and services.

1. Can I upgrade my license after purchase?

No, license upgrades are not available. You must select the required number of domains (1, 5, 10, or 15+) during the initial checkout.

2. What happens if I need support after my period ends?

Every purchase includes 1 month of standard support. If you need longer assistance, you should opt for the 12-month extended support during checkout.

3. Which products require activation?

• Required: WordPress Themes, WordPress Additions, and Mobile Applications.
• Not Required: Pure Node.js or React web projects.

4. What data is needed for activation?

To activate your product, you will need your License Key, Username, and the Email used during purchase.

5. Can I get a refund?

Since we sell digital assets (source code), refunds are generally not provided once the product has been downloaded. Please contact us if you have technical issues that we cannot resolve.

Still have questions?

If you couldn't find the answer you were looking for, please contact our support team:

• Technical Support: support@softhubstore.com
• General Inquiries: info@softhubstore.com
• Telegram: @neoe3